An AI-powered, voice-enabled concierge, and operating system that is integrated into hotel service operations, elevating every moment of guest in-stay experience.
Butler OS connects to your property management system, learns your service catalog, orchestrates service requests, and delivers a deeply personal guest experience — without adding headcount.
Pulls name, language, VIP status, and preferences directly from your PMS. Every conversation starts with context, not a cold form nor by having to manually coordinate requests.
Room service, spa bookings, housekeeping, concierge — guests request anything through natural conversation. Orders get automatically assigned to the corresponding department in your team instantly.
Welcome messages at check-in. Late checkout offers on the last morning. Butler OS anticipates needs through parallel channels, not only guest messages but through PMS and POS events, among others.
With broad built-in language support, guests speak in their preferred language. Butler OS understands pronunciation nuances and responds fluently — no translation layer, no awkward phrasing.
Lighting, temperature, blinds, media selection and playback — integrated IoT controls let guests manage their room through the same interface they order dinner from.
Butler OS adapts to each venue's brand, tone of voice, and service catalog, becoming the invisible intelligence orchestrating a frictionless guest experience that will make your brand as memorable as your services.
No hardware-specific requirements. No app store approval waiting times. No IT overhaul. Butler OS plugs into what you already have from the get go.
Oracle OPERA Cloud, ad-hoc on-premise OPERA via OXI, or any system with an API or webhook. We handle the integration; you provide credentials.
Menus, spa treatments, policies, local recommendations — your service catalog becomes the Butler's knowledge. Edit anytime through the admin dashboard.
Place a QR code in rooms. No app install. Guests scan, enter the Butler OS, and start talking. The Butler knows guests by name. It's that simple.
All systems operational at these high end hospitality venues
Observe Butler OS in action with your property's real data plugged in. We will set up a private demonstration session especially tailored to your hotel specifications.
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